Project
VisitPlan
- Stalin Sunny -
Visit Plan Connect
UX Research, Design Feedback
Oct. 2020 - Dec. 2020
Visit Plan Connect by Infocloud Technologies, Bengaluru, a cloud-based prototype web application designed to manage customer visits and feedback during COVID-19, Designed to streamline internal processes, it delivers a seamless user experience by connecting touchpoints and ensuring efficient communication between teams and customers.
Key Contributions:
- UX Research & Analysis: Conducted user research (surveys, usability testing) to understand customer and internal staff needs and pain points related to visit management.
- Design Feedback & Recommendations: Provided critical and constructive feedback on wireframes and prototypes, identifying usability issues and suggesting UX/UI improvements based on research and best practices especially in the User onloading screens.
- User-Centered Advocacy: Ensured design decisions were aligned with user research findings, advocating for a seamless and intuitive experience for both targeted customers and internal users.
- Collaborative Design Process: Worked closely with the team, contributing to an iterative process that aimed to enhance the overall usability and effectiveness of the Visit Plan Connect application.
Prototype Design Review & Enhancements
User Registration & Login Flow
- Adjusted logo size, placement, and shadows for consistency.
- Introduced catchy headings and sub‑headings to improve engagement.
- Enhanced transition animations for smoother user connection.
- Updated iconography (replacing line art with unified icon design).
- Applied consistent button colors and improved input field sizing.
- Refined disclaimer and terms text placement for readability.
- Integrated latest social login icons (Facebook, Google).
Contact & Activity Management Screens
- Rewrote sub‑headings for clarity and appeal.
- Corrected illustration orientation and shadows to avoid distortion.
- Balanced secondary icon colors for better visual hierarchy.
- Removed unnecessary background illustrations to reduce clutter.
- Suggested minimal back icon instead of repeated “Pre” labels.
- Added optional cloud and plant illustrations for visual warmth.
Event & Notification Screens
- Improved illustration consistency across devices and cards.
- Fixed fluent design alignment for UI elements.
- Recommended small decorative illustrations for subtle branding.
- Ensured button labels were unique to avoid repetition.
Account Creation & Verification
- Standardized back button icon placement at the bottom.
- Shifted layout focus downward for ergonomic flow.
- Applied grammar corrections in password rules and lists.
- Improved text color visibility for accessibility.
- Added external privacy policy link for compliance.
- Suggested illustrations at the top for visual balance.
- Refined OTP verification screen with clearer text and improved layout.
- Updated account verified screen with positive illustration.
